Webshop for spare parts
The webshop for spare parts includes over 70,000 materials that can be identified and ordered online. Permanent communication with our ERP system always ensures that the database is up-to-date.
Customers can create as many watch lists as they want, for example to put together parts for bulk orders. Likewise, frequently required spare parts, such as wearing parts, can be permanently saved in separate watch lists. When the order history is called up, the laundry sees which materials it has already ordered in the past.
Orders are transmitted online to Kannegiesser, whereupon the provisioning process for the desired parts starts automatically. The desired shipping method can be selected by the customer depending on the urgency.
The webshop is available in German, English, French, Spanish, Dutch and Italian.
The "My machines" module lists the current status of the Kannegiesser machines installed at the customer's site. Here, our customers have the opportunity to break down their machines in detail and to have all the spare parts belonging to a machine listed in a clear manner.
Using the "Spare parts kit" function, the list of individual parts is reduced to all "downtime-relevant" parts. This gives the customer a recommendation on parts that the company should have on site to minimize any downtime.
Spare parts can be placed directly from the "My machines" module in the shopping cart or the watch list of the web shop.
It is also possible to specifically download individual documents, i.e. depending on the machine, the manual, the spare parts list, electrical, pneumatic and hydraulic plans.
Like the webshop, "My machines" is available in German, English, French, Spanish, Dutch and Italian.
Recurring activities on the machines are shown in more than 450 service and training videos, as are also described in the operating instructions. With these videos, we make it easier for the technicians in the laundry to carry out preventive maintenance on their Kannegiesser machines.
The "Video center" module is available in German and English.
myKannegiesser goes "App"
The new myKannegiesser app is now also available. With the app, the functions of myKannegiesser are available to our customers in mobile format on their smartphone or tablet.
The scan function is a special highlight! Kannegiesser provides all materials with a barcode whenever possible. This can be scanned via the app. The material number is recognized and the technician can directly check the availability of the part, put it on a watch list or order it directly via the shopping cart.
Get myKannegiesser now in the App Store or Google Play Store!