Our customers expect an integrated service partner for the complete range of Kannegiesser Machinery. In order to achieve this, we have several service support points in various countries with parts inventory and factory trained service technicians.
The nerve center of our support know-how is located at our Customer Service headquarters in Vlotho, Germany. From here 50 customer service representatives and 70 service technicians support our customers in Germany and our international services locations.
We offer high availability of Kannegiesser original spare parts, so that downtime of your Kannegiesser machines are minimized.
We provide quick availability of factory trained Kannegiesser Service Technicians that provide service in the field. This team of highly skilled professionals stands actively by your side and will support you with any needs you may have.
The term Tele-service includes all applications that can be used for online error elimination, maintenance and remote functions (remote access to control components). Tele-service complements our conventional Customer Service.
They are designed with the company goals of our customers in mind. These support systems are value added factors that increase the productivity of our customers laundries and increase the efficiency and add to the complete life cycle of the machinery.
Kannegiesser offers seminars, which are coordinated with presentation materials specialized to your requirements. You will receive technical information of the machines and systems as well as the internal processes from more than 20 experienced experts.